Nabamita Fashion Privacy Policy

At Nabamita Fashion, safeguarding your privacy is paramount to us. We strive to ensure that your experience with Nabamita Fashion is exceptional and one you will want to share. Part of our dedication to you includes respecting and protecting the privacy of the personal information you provide to us. The details below are designed to inform you about the information we collect when you visit or make a purchase from www.nabamitafashion.com (the “Website”), how we use it, how we keep it secure, and how you can contact us if you have any questions or concerns. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you provide to us, such as your name, email address, phone number, billing and shipping addresses, payment information, and account details and preferences. This information is typically collected when you create an account, place an order, subscribe to our newsletter, or contact our customer support.

Additionally, we automatically collect certain information about your use of our online services through cookies and similar technologies. This may include your IP address, browser type, operating system, browsing behaviour, and purchase history. This data helps us understand how you interact with our website and enables us to improve our services and enhance your shopping experience.

2. How We Collect Information

• Directly from You:We collect information directly from you when you interact with our website or customer support. This includes information provided during account creation, order placement, and any communication with us.
• Automatically:We use cookies and other tracking technologies to automatically collect information about your browsing behaviour and interactions with our website. Cookies are small files placed on your device that help us remember your preferences and track your usage patterns.
• From Third Parties:We may receive information about you from third-party sources, such as social media platforms, payment processors, and other partners. This information helps us enhance our services and tailor our offerings to your preferences.

3. Use of Personal Information

Your personal information is used for a variety of purposes to ensure that we provide you with the best possible service. These purposes include:

• Providing and Personalizing Our Services:We use your information to process your orders, manage your account, and deliver personalized shopping experiences. This includes recommendations based on your preferences and previous purchases.
• Processing Orders and Payments:We use your payment information to process transactions securely. We also use your contact details to communicate with you about your orders and provide updates on their status.
• Communicating with You:We may use your contact information to send you important updates about your orders, respond to your inquiries, and provide customer support.
• Marketing and Promotional Activities:With your consent, we use your information to send you marketing communications about new products, special offers, and promotions. You can opt out of these communications at any time.
• Conducting Surveys and Market Research:We may invite you to participate in surveys or provide feedback to help us improve our products and services. Your responses are used for internal analysis and research purposes.
• Ensuring Security and Preventing Fraud:We use your information to protect our website and services from fraudulent activities and ensure the security of our users.
• Complying with Legal Obligations:We may use your information to comply with legal requirements and respond to lawful requests from public authorities.

4. Cookies and Similar Technologies

We use cookies to improve your browsing experience, remember your preferences, and gather anonymous usage statistics. Cookies are small files placed on your device when you visit our site. They help us understand how you interact with our website and allow us to tailor our content to your interests.

Types of Cookies:

Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas of the site.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve the performance of our site.

Functionality Cookies: These cookies remember your preferences and settings, such as language preferences and login information, to provide a more personalized experience.

Targeting/Advertising Cookies: These cookies are used to deliver ads that are relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

For more information about how we use cookies and how you can control them, please read our Cookie Policy.

5. How This Information May Be Used

Whenever you give us your personal information, we will use it by applicable privacy laws and for the purposes set out in this policy, on the data entry forms you complete, in any relevant terms and conditions, and on pages or emails that link to the data entry forms.

When you use our services, register for or attend one of our events, set up, look at, or change your account details, or contact our customer support, we will record your details. Your information will be used in the first place to provide the products, services, or information you have asked for and to provide you with a personalised shopping experience.

We keep the information you provide and may use it for several purposes, including accounting, billing, reporting, and audit; credit checking or screening; authentication and identity checks; payment card verification and screening; debt collection; safety, security, health, training, administrative, and legal purposes; data matching and deduplication; statistical and market analysis; advertising and marketing for us, our group, and third parties; developing, testing, and maintaining systems; studies, research, and development; customer surveys; customer care and future dealings with you; and legal proceedings or disputes.

6. Sharing Personal Information

We may share your personal information with other companies within our group who may use it for their own business purposes, such as financial reporting, strategic planning, and research and development. This helps us provide you with a consistent and high-quality experience across all our services.

We may also share your information with third-party service providers who assist us in operating our business, such as data processing companies, mailing houses, ad-serving agencies, credit reference or fraud prevention agencies, research organizations, universities, and regulatory bodies. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.

From time to time, we receive requests for information from government departments, the police, and other enforcement agencies. If this happens and there is a proper legal basis for providing your personal information, we will provide it to the organization asking for it.

We may also share anonymized information about site traffic, sales, wish lists, and other commercial information with third parties, but this information does not include any details that can identify you personally.

7. International Transfers

Your personal information may be transferred, stored, and processed outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data and your rights. By providing us with your personal information, you agree to these transfers.

8. Marketing Opt-In and Opt-Out Provision

We offer you the chance to receive news and fashion updates, which, depending on your preferences, we will discuss with you by phone or live chat or send to you via email, SMS, and/or direct mail. These include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. You can opt out of receiving these updates at any time.

We, or our third-party business partners, may also ask you if you want to receive marketing if you enter a promotion or attend an event thrown or sponsored by us. Other companies in our group may also pass your personal information to us for marketing use. Marketing communications you subscribe to will only be sent by our group.

You have the right to ask us not to use your personal information for marketing. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed if you change your mind. Whenever you receive direct marketing from us, we will tell you how to unsubscribe. Alternatively, you can change your marketing preferences by logging into My Account. To opt out of direct mail, please contact our customer support by email at nabamita.fashion@gmail.com.  

9. Limitation of Information Sharing

You have the right to limit the sharing of your Personal Information and other Information with non-affiliated third parties under certain conditions. However, please note that you cannot restrict the sharing of such information when it is necessary for us to provide our services, support our business operations, or for marketing purposes. Your Personal Information and Information will only be used for the purposes for which it was collected.

You have the option to withdraw your consent for sharing your Personal Information and Information. To do so, please send a written request to nabamita.fashion@gmail.com. Upon receiving your request, we will inform you of the consequences of withdrawal, and with your agreement, we will process your request. It is important to note that withdrawing your consent may affect the provision of our services, as required by applicable laws.

According to legal provisions, you can opt out of our sharing of your Personal Information with third parties. However, this does not apply to information related to your transactions and experiences with us. Additionally, you can opt out of sharing your Personal Information with affiliates and non-affiliated parties for marketing purposes, ensuring they will not be able to market to you directly.

10. How You Can Access Your Personal Information and Keep It Up to Date

You have the right to access the information we hold about you, with some exceptions described in the privacy laws. If you would like a copy of your personal information, please contact our privacy officer at nabamita.fashion@gmail.com. You will need to pay a processing fee.

You also have the right to review and update your details. If for any reason you are concerned that the personal information, we hold is not correct, please visit our online services and, after logging into the site using the “Sign In” menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, our customer care team, may access your data from our online services using your user ID and password. Information may be changed online within “My Details,” “Shipping Details,” and “My Email Preferences.”

If you prefer, you may contact us by email at nabamita.fashion@gmail.com and we will amend your details. If you wish to delete your user data, you can request the same by email at nabamita.fashion@gmail.com from the same email ID as registered with us. Please note that once you request user data deletion or deactivation, the following actions will take place:

• Your open or current orders will be processed as per the order information.
• If you have any store credits or memberships, they will expire once the user data is deleted.
• It may take up to 30 days for your information to be deleted.
• You will not be able to access your order history, measurements, or any other information on our website or in our apps post the user data deletion.

11. Safeguarding Your Personal Information

We take your privacy and the security of your personal information seriously. We use various security measures and procedures to help protect your personal information from unauthorized access, use, or disclosure. These measures include the use of Secure Socket Layer (SSL) encryption technology for transactions and following security procedures that are required by applicable privacy laws.

We store your personal information in secure operating environments that are not accessible to the public and that are only accessible by authorized employees, agents, or contractors who are required to keep the information confidential. However, please note that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your personal information.

12. Guidelines for Children

Our Website is intended for use by adults (18 years of age or older). If you are under 18, you may browse our Website, but you should not make purchases, register, or provide any Personal Information to us. We, along with our associates/affiliates, do not knowingly collect information from minors. Specifically, the Website:

• DOES NOT collect information from children without prior parental or guardian consent or notification, which includes an opportunity for parents to prevent the use of the information and participation in the activity. Without prior parental consent, any information collected online will only be used to respond directly to the child’s request and not for other purposes.
• DOES NOT collect personally identifiable offline contact information without prior parental consent.
• DOES NOT share personally identifiable information with third parties without prior parental consent.
• DOES NOT allow the public posting or distribution of personally identifiable contact information without prior parental consent.
• DOES NOT entice children with the prospect of special games, prizes, or other activities to provide more information than necessary to use our services.

13. Why We Link to Other Websites

Our online services may contain hyperlinks to websites owned and operated by other organizations. These websites have their own privacy and cookie policies, which you should read carefully. We do not accept any responsibility or liability for the privacy practices of these websites, and your use of such websites is at your own risk.

We also provide social media features that enable you to share our content with your social networks and interact with us on various platforms. Please be aware that these features are governed by the privacy policies of the respective social media platforms and not by this privacy policy.

14. How We Can Make Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes to this policy, we will post the updated version on this page and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

If we make significant changes to this policy, we will notify you by email or through a notice on our website before the changes take effect. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.

15. Data Deletion

Nabamita Fashion respects your right to manage your personal data. You have the option to request the deletion of your personal information from our systems, subject to certain conditions. Please be aware that we may retain some data as necessary by law or for legitimate business purposes.

16. Requesting Data Deletion:

If you would like to have your personal information removed from our systems, please contact us via email at nabamita.fashion@gmail.com. We will promptly handle your request in compliance with applicable laws and regulations.

17. Governing Law and Dispute Resolution

You agree that any claims, controversies, actions, or disputes arising from or related to the Privacy Policy, the Website, or the services will be resolved through fast-track arbitration following UK Laws. The arbitral award will be final and binding. This clause will remain in effect even after the termination or expiry of the Privacy Policy.

Additionally, any disputes related to the Privacy Policy, or its terms will be governed by the applicable laws of the UK. The courts of the UK will have exclusive jurisdiction over any claims, controversies, actions, or disputes related to the Privacy Policy.

18. Where and How to Ask Questions or Contact Us About This Policy

If you have any questions, comments, or concerns about our privacy policy or our data practices, please contact nabamita.fashion@gmail.com. We welcome your inquiries and will respond to your requests as quickly as possible. You may also contact our customer care team at nabamita.fashion@gmail.com for any assistance related to your personal information or account.

By providing us with your personal information and using our services, you acknowledge that you have read and understood this privacy policy and agree to its terms.

Last updated: 24^th July, 2024.